Stackable not working – can’t get multiple popups to display at the same time

  • Resolved drewhagni

    (@drewhagni)


    3 years, 11 months ago

    Hi there, I’m having trouble getting multiple popups to display at the same time since the latest update. I’ve tracked it as far back as I can, so I’m reaching out to see if there is a bug in the most recent build or if I’m missing something in the settings. I’ve gone so far as to set up a fresh (empty) WordPress site running on the default theme with no other plugins installed and am still seeing this issue. (I’ve included the link in this post)

    I’m following the tutorial from you guys that I found here to ensure I have everything set up properly.

    I’ve tested on different browsers and devices, always incognito to avoid caching issues. I also tried some of the other default themes from WordPress, but no luck. I’m happy to provide admin credentials for this test site if you’d like to login and see what’s going on.

    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Bel

    (@belimperial)

    Hi @drewhagni

    Good day, and thank you for getting in touch.

    I’m sorry to hear you’re having this trouble on your site. I checked the settings of the popups, and it seems it is properly configured. The fixed position, disabled overlay and stackable are enabled.

    I escalated the issue to our lead developer to have this check. In the meantime, could you please use this custom CSS to display the two popups as stacked?

    .pum-overlay.pum-active {
        opacity: 1 !important;
        display: block !important
}

    Hope that helps.

    As soon as we received feedback, we will update you. Thank you for your kind understanding with this matter.

    @drewhagni I ran into the same issue today and found that setting the animation setting to “None” under Display > Animation > Animation Type allowed the popups to stack correctly.

    Dear @tajensen, many thanks for your suggestions. This worked for me. My popups are now Stackable.

    Keep safe!

Viewing 3 replies - 1 through 3 (of 3 total)
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