Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Bookly

    (@ladela)

    Hi,

    1) Currently this is not possible, such a restriction is not supported.

    2) Yes, they won’t be created. IF you use the same email to book the second time an appointment you’ll receive a message that this email is already in use.

    Thanks!

    Thread Starter ebaru

    (@ebaru)

    Thanks for answering.

    I’ve done these tests:
    1. Set settings / customer / Create WordPress user account for customers: Enabled
    Make an appointment first by placing the name (eg John Perez), telephone and email and it happens that:

      a. a user is created in WP
      b. a customer is created in Bookly

    When making a second appointment, if I use the same name as the first date (Juan Perez), bookly let me finish the appointment. If I use a second surname (Juan Perez Garcia) or another name, Bookly informs me that the email is already in use.

    The whole process up here is perfect.

    2. I set settings / customer / Create WordPress user account for customers: Disabled

    Make an appointment first by placing the name (eg Rosa Rodriguez), telephone and email and it happens that:

      a. NOT a user is created in WP
      b. A customer is created in Bookly.

    When making a second appointment, if I use the same name as the first date (Rosa Rodriguez), bookly let me finish the appointment.
    If I use a second surname (Rosa Rodriguez Garcia) or another name, Bookly allows me to continue and create another customer with the same email

    My question is:

    1. To avoid different clients with the same email is necessary then that user creation Worpdress is enabled?
    2. Or is there another way to set a Bookly to not believe in WordPress users (for security and not grow the database) but there are no multiple clients with the same email?

    I’ll look forward for your answer

    Eduardo B.

    Plugin Author Bookly

    (@ladela)

    Hello Eduardo,

    Thank you for sharing your test results with us.

    We have included the feature “Create WordPress user account for customers” for such cases when it is important not to allow several customers with the same email address.
    You will have to keep it enabled in order to prevent registrations with the same email.
    Our developers will be notified about this case though.

    Kind regards,
    Ladela Team

Viewing 3 replies - 1 through 3 (of 3 total)
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