Staging error

  • Resolved markomara

    (@markomara)


    1 week, 6 days ago

    I had created a staging version, then I deleted it and after a few hours I wanted to create a new one but it gives an error. How can I solve it?

    BMI-XiyAlqfU-53142

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support MixHa

    (@mixha)

    Hello @markomara ,

    Could you please make sure that you have enough free space on the server, e.g. at least 1.5GB? Then try again to run the backup creation.

    Kind regards

    Thread Starter markomara

    (@markomara)

    Hello the available space is sufficient, the problem is that I cannot create a staging version that uses a name that has already been used previously (despite being deleted). I can only create staging with new names. Could it be that I have to manually delete something that the plugin cannot do by itself?

    Plugin Support MixHa

    (@mixha)

    Hey @markomara ,

    Thank you for the additional information. On a test site, I tried to replicate the issue, but the creation of a new staging site under same path did not cause any issues.

    Sure, you can try to manually delete the folder on the path defined for a staging site and retry with the process, please let me know if that solved the issue.

    If not, please share a new debug log.

    Kind regards

    Plugin Support MixHa

    (@mixha)

    Hello @markomara ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

Viewing 4 replies - 1 through 4 (of 4 total)
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