• Resolved themojaclub

    (@themojaclub)


    Hi, I tried creating a staging site twice:
    themojaclub.com/stagingsite
    themojaclub.com/testing

    Both times it seems to have failed somewhere along the line. [http 500 error now]

    I want to delete the failed staging plugin files but can’t find a way to do this via the plugin. Please advise on the same. Thank you

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Following with interest here. Mine failed as well and has now taken up about 20GB of my server space. Webshop is 24GB in total. The plugin doesn’t show me a staging site, it just gave an error, but it has taken up a lot of diskspace unfortunately.

    Please elaborate on where to delete the files.

    I read something about wp-content/uploads/wp-staging or something, but I don’t have a subfolder under uploads.

    Update: I have found the staging site under the name ‘Testshop’ which I assigned. It is located in FTP under Public_html/testshop. Unfortunately it’s too big to delete at once, keep getting errors.

    • This reply was modified 6 years, 8 months ago by dszvannunen.
    • This reply was modified 6 years, 8 months ago by dszvannunen.
    • This reply was modified 6 years, 8 months ago by dszvannunen.
    • This reply was modified 6 years, 8 months ago by dszvannunen.
    Plugin Author Rene Hermenau

    (@renehermi)

    Hi,

    just delete via FTP the subfolder with the name of the staging site. This one contains the unfinished staging site, e.g. /path/to/your/website/htdocs/NAMESTAGINGSIITE

    We are going to release a new version tomorrow which hopefully fix this error 500 issue.

    Could you also enabled wordpress debug mode, and send us debug.log to support [at] wp-staging.com to find out what is causing the error 500?

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Staging setup failed — need to delete staging files’ is closed to new replies.