Star Rating does not change

  • Resolved jdnoe

    (@jdnoe)


    1 month, 3 weeks ago

    We are using Survey Maker Version 5.1.3.7 and WordPress Version 6.7.1 with the shortcode placed on an Elementor Pro Version 3.27.2 page. When using the Star Rating option, the the active-answer changes when a selection is made but the star colors do not change to reflect this or any other visual indicator of what value was selected.

    • This topic was modified 1 month, 3 weeks ago by jdnoe.
    • This topic was modified 1 month, 3 weeks ago by jdnoe.
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  • Plugin Support Jasmine

    (@hyenokian)

    Dear @jdnoe,

    Thank you for your topic.

    Please provide us with the?link?where the?given?survey?is?located?so that we can check the case and help you accordingly as soon as possible.

    Looking forward to your reply.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @jdnoe,

    We’re closing this ticket for now as we last heard from you 1 week ago.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.
    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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