Star rating doesn't show & schortcode displays texts without enters

  • Hi Jeff,

    I have 2 issues:

    1. The star ratings I added to the testimonials my clients wrote, don’t show. Neither on the page (with test lay-out) nor in the rotating widget.

    2. The url above shows the testimonials I chose, but there’s no white space between them. I’d like to have something like this.

    For now, I’ll keep using the last page, with more white on it, but it would be better if HMS gives a better lay-out. That saves a lot of time and overlaps.

    Do you know when you’ll have time to solve this lay-out issue? If that’s done, HMS is the perfect testimonials plugin for me!

    Thanks in advance, keep up the good work and have a great weekend!

    https://www.ads-software.com/plugins/hms-testimonials/

Viewing 15 replies - 16 through 30 (of 31 total)
  • Plugin Author Jeff K

    (@kreitje)

    Have you tried clearing your cache to see if the changes were updated?

    Thread Starter HvH

    (@hvh)

    Hi Jeff,

    Yes, I cleared it several times. I’m still struggling with the star images that don’t show up though.

    Plugin Author Jeff K

    (@kreitje)

    Contact me here and I will respond. When I respond I will ask for you to attach your themes functions.php file.

    Thread Starter HvH

    (@hvh)

    I e-mailed the php file. Now it’s bedtime here in Holland. CU later!

    Plugin Author Jeff K

    (@kreitje)

    Ok. The issue is you have the filter code inside of another function instead of by itself.

    Lines 126 – 140 need to be moved to the very end of the file. Also remove the the ?> on line 182. You don’t need it and it can accidentally cause you issues in the future.

    I am sending you an updated version of that file. It also removes “public_html/” from the image path.

    Thread Starter HvH

    (@hvh)

    Hi Jeff,

    Great, thanks a lot. I’ll try immediately – I’m very curious ??

    Thread Starter HvH

    (@hvh)

    It works, wow! I now only have to resize the images, because they’re way too big ??

    Is there a setting I can use for this, like for the portraits that can be maximized in the HMS settings? Or do I just have to resize and reupload the images?

    Thread Starter HvH

    (@hvh)

    I already solved this by uploading resized images – it was so weird that I had to solve the problem right away. Thanks again and I’ll mark this is solved.

    Plugin Author Jeff K

    (@kreitje)

    Cool!

    You can also use CSS to adjust the height of the images.

    .hms-testimonial-container .rating img {
height:12px;
}
    Thread Starter HvH

    (@hvh)

    Okay, that sounds great – it gives more flexibility. I’ll save this somewhere for the future.

    Thread Starter HvH

    (@hvh)

    Hi Jeff,

    On this one site we discussed above, the problems are solved very neatly.

    BUT…

    I tried to do the same thing on my other website, and there it doesn’t work.

    The stars don’t show up allthoug I added the code in the functions.php file.

    Furthermore, the style.css acts only partially the way I want: the spacing is okay now, but the titles aren’t bold, bigger and green, like I told the CSS file to add.

    What did I do wrong?

    Thread Starter HvH

    (@hvh)

    Hi Jeff,

    Last week I added the post above, but I forgot to change the status of this thread. Anyway: I can’t get the star rating work on the other website. What did I do wrong?

    Plugin Author Jeff K

    (@kreitje)

    Can you send me a copy of your themes functions.php file. I am guessing the filter wasn’t added in the correct spot.

    For your title, you mis-spelled title in the custom field area. It’s currently “cf-titel” instead of “cf-title” like your CSS references.

    Either change the custom field or change your CSS for it to work.

    Thread Starter HvH

    (@hvh)

    Oh, duh… I spelled it the Dutch way. The CSS issue is solved now. But the stars still don’t display. I’ll download and send you the file in a few minutes.

    Thread Starter HvH

    (@hvh)

    I just sent you 2 e-mails, but those were replies to a noreply address…? I saw that after sending. Did you receive them?

Viewing 15 replies - 16 through 30 (of 31 total)
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