Star Ratings

  • Resolved gharchi

    (@gharchi)


    3 years, 6 months ago

    Hello VillaTheme team,

    I have an issue with star ratings when adding a review. You cannot select lower stars when you already selected higher stars. If you select 5 star then you are not able to select lower stars (1-4). This happens when you want to add a review.

    Please let me know if you need anything.

    Thank you in advance.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    It is a unique problem and seems just happen on your site, so we suggest that you activate only our plugin and WooCommerce, or change your current theme to see whether this problem still persists. Let us know.

    Best regards.

    Thread Starter gharchi

    (@gharchi)

    Hello again,

    Thank you for the quick reply. Yes, I changed my theme to storefront without any plugin. The rating works fine, it should be the theme I am using. I am checking now where do they change or modify the WooCommerce default rating.

    Do you have any recommendation or how can I override the theme star rating back to WooCommerce default?

    Thank you again.

    • This reply was modified 3 years, 6 months ago by gharchi.

    Hi,

    Unfortunately, we can not support you in this case, please contact your theme’s author to be assisted.

    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)
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