• Resolved Beats247

    (@beats247)


    Hi there,
    I have enabled star ratings on reviews from the settings but made them optional. However, you still cannot send a review without adding the star rating. It only works if I disable the star ratings completely. Why is that?
    https://prnt.sc/shjhuv

    Thanks!

    Best regards

Viewing 2 replies - 1 through 2 (of 2 total)
  • laceyrod

    (@laceyrod)

    Automattic Happiness Engineer

    Hi there,

    Thanks for reaching out.

    I was able to test this out on a default install and wasn’t able to successfully reproduce this. Can you verify for me that everything on the site is up-to-date? If so, then I would recommend taking the following troubleshooting steps to rule out any conflicts: https://docs.woocommerce.com/document/woocommerce-self-service-guide/

    Cheers!

    Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Kind regards,

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Star Ratings on Reviews’ is closed to new replies.