• Resolved cjooy

    (@cjooy)


    Hello,

    sometime since version of WP 5.4.2. rating stars do not appear.
    I use the plugin Multi Rating 5.0.1 and I have n idea how to fix it. There is no error or warning text.

    Thank you for your help.

    Cjooy.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author dpowney

    (@dpowney)

    Hi @cjooy ,

    Can you please go to the plugin settings in Wp-admin (under Multi Rating -> Settings), and check you have selected Font Awesome 5 icons and have the load icons option checked. Then re-save. See screenshot here https://multiratingpro.com/wp-content/uploads/2020/06/style-settings.png

    Thanks

    Thread Starter cjooy

    (@cjooy)

    Hello dpowney,

    I have it already set exactly as you mentioned. I did uncheck the Load Icons option and Saved and then checked back again and Saved again but with no effect.

    Any ideas are appreciated.

    Thank you, Cjooy.

    Thread Starter cjooy

    (@cjooy)

    Settings 1
    Settings 2

    Those are my settings. Note, that Rating Form Position and Rating Result Position has been set to “Do not show”, because I have a template bazar.php site, where I put multi rating code and link in the code. This was working till this June.

    The code in the bazar.php site that was working till las month is:
    if ($myrows = $wpdb->get_results( ‘SELECT slov.description as hodn, ROUND(AVG(val.value),1) as val, max_option_value as max FROM
    wp_mr_rating_item_entry as hodn
    join wp_mr_rating_item_entry_value as val
    on val.rating_item_entry_id = hodn.rating_item_entry_id
    join wp_mr_rating_item as slov
    on slov.rating_item_id = val.rating_item_id
    WHERE hodn.post_id = ‘.get_the_ID().’
    GROUP BY slov.rating_item_id’ )
    ){
    echo ‘<h2>Hodnocení autobazaru podrobně</h2>’;
    echo do_shortcode( ‘[mr_rating_result post_id=”444″ no_rating_results_text=”Prozatím nehodnoceno” show_rich_snippets=”false”]’ );
    echo'<p>’;
    foreach ( $myrows as $row ){
    echo ‘<b>’.$row->hodn.'</b>: ‘.$row->val.’/’.$row->max.'<br />’;
    }
    echo'</p>’;

    }

    • This reply was modified 4 years, 4 months ago by cjooy.
    Thread Starter cjooy

    (@cjooy)

    Any ideas or progress?
    Or how can I help?

    Plugin Author dpowney

    (@dpowney)

    Hi. Sorry it’s not easy for me to support custom code.

    I looked at your website. I can also see that Font Awesome v5 is not being loaded as per your plugin settings. I can see Font Awesome vv4.7.0 is getting loaded locally by your theme however. Please retry saving your style settings again. If that doesn’t work, change the icons to Dashisons instead of Font Awesome icons and retest.

    Thanks, Daniel

    Thread Starter cjooy

    (@cjooy)

    Hello,

    I changed settings to Dashisons and after purging all the caches, it worked.
    Then I switched that back to Font Awesome v5, purged all caches again and it works.

    Thank you a lot.

    Cjooy.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Stars do not show’ is closed to new replies.