Started but not responded

  • Resolved craigs85

    (@craigs85)


    4 years, 6 months ago

    Hi there,
    I have recently installed this plugin to backup to S3.
    I have configured it and tried my first backup, but I get this message immediately:

    Job “Job with ID 1” has started but has not responded for 10 seconds. Please check information.

    Here is the info, can anyone help?

    WordPress version: 5.4.1
    BackWPup version: 3.7.1
    PHP version: 7.4.6 (64bit)
    MySQL version: 10.2.29-MariaDB-log
    cURL version: 7.65.0
    cURL SSL version: OpenSSL/1.0.2k-fips
    WP-Cron URL: https://www.ldm-art.com/wp-cron.php
    Server self connect: Not expected HTTP response:
    Status-Code: 200
    Date: Tue, 26 May 2020 09:47:56 GMT
    Server: Apache
    Vary: User-Agent
    Last-modified: Wed, 20 May 2020 21:48:41 GMT
    Etag: “0-5a61b5bfed79a”
    Accept-ranges: bytes
    Content-length: 0
    Content-type: text/html
    X-backend-server: loopweb3
    X-service-level: standard
    X-via: PTL3

    Document root: /home/sites/6b/2/2c7281f37a/public_html/
    Temp folder: /home/sites/6b/2/2c7281f37a/public_html/wp-content/uploads/backwpup-076606-temp/
    Log folder: /home/sites/6b/2/2c7281f37a/public_html/wp-content/uploads/backwpup-076606-logs/
    Server: Apache
    Operating System: Linux
    PHP SAPI: fpm-fcgi
    Current PHP user: 2c7281f37a
    Maximum execution time: 300 seconds
    BackWPup maximum script execution time: 30 seconds
    Alternative WP Cron: Off
    Disabled WP Cron: Off
    CHMOD Dir: 0755
    Server Time: 9:47
    Blog Time: 10:47
    Blog Timezone: Europe/London
    Blog Time offset: 1 hours
    Blog language: en-GB
    MySQL Client encoding: utf8
    PHP Memory limit: 256M
    WP memory limit: 40M
    WP maximum memory limit: 256M
    Memory in use: 26.00 MB
    Loaded PHP Extensions:: Core, PDO, PDO_Firebird, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd, odbc, openssl, pcre, pdo_dblib, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, readline, session, shmop, snmp, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    @craigs85
    you can fix this by using another cron method because your WordPress cron file returns unexpected HTTP response,
    please modify wp-config.php ( you can find this file in site root directory ), and BEFORE the line:
    /* That’s all, stop editing! Happy blogging. */
    add this line:
    define('ALTERNATE_WP_CRON' , true );

    I hope that helps ^^

    Plugin Support happyAnt

    (@duongcuong96)

    @craigs85
    since we haven’t heard back from you, I’m going to mark it as resolved.
    If you’re still having problems, feel free to let us know ;),

    Btw, If you find BackWPUp is useful for you, we would really appreciate it. if you leave a positive review and rating.
    This would encourage us to develop new free features and provide free support ??
    https://www.ads-software.com/support/plugin/backwpup/reviews/

    I getting a similar error but I am running a theme where I don’t have access to the wp-config file. How can I add the line of code suggested?

Viewing 3 replies - 1 through 3 (of 3 total)
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