statify does not show any results

  • Resolved LiveKnut

    (@liveknut)


    2 years, 3 months ago

    Hi out there ??

    I installed statify 1.8.3 standard tracking under WP 5.9.
    I disabled not to track loged in users.
    I use SiteOrigin Pagebuilder in the latest version.
    I clicked back and forth within the site.
    I clicked the refresh button of the statify dashboard widget.

    I do not see any results.
    Is there anything that can I do about it?

    Have a great day.
    Knut

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello, have you tried to enable JavaScript tracking in the Statify settings?

    Plugin Support Torsten Landsiedel

    (@zodiac1978)

    Hi @liveknut

    the data needs some time to show up, because it is cached for some minutes.

    Is the data showing up now after two days?

    Javascript tracking is necessary if the page is using a cache plugin, but in this case (logged in user) those caches are typically not used (logged in user do not see the cache in most cases), so I don’t think this is the solution in this special use case.

    Please report back if there is still no data showing up. Maybe there is another problem (plugin conflict?).

    All the best
    Torsten

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘statify does not show any results’ is closed to new replies.