statistical cookies are saved without consent

  • Resolved guillaumepro

    (@guillaumepro)


    4 years, 11 months ago

    Good morning everyone,

    I installed this plugin yesterday. However I encounter one difficultie that prevent me from using it.

    When the user selects only the necessary cookies and marketing cookies, the statistical cookies are still saved (google analytics).

    Do you know how to solve this problem please ?

    Thanks for everything!

    My best regards,
    guillaume

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Richard

    (@rvcybot)

    Hi @guillaumepro,

    Could you provide a link to the affected page? I’d like to to investigate this matter further.

    If you’re uncomfortable sharing this information on the forums, please write to [email protected] and refer to case number: 39125

    Thread Starter guillaumepro

    (@guillaumepro)

    Good morning,

    Unfortunately my site is not online.

    I had experimented this by doing some tests online and I had noticed this on other sites using this solution.
    I have just re-tested these sites and now it works perfectly. Either I made a mistake and I apologize or it was corrected quickly. Thanks for everything! Sincerely, Guillaume

Viewing 2 replies - 1 through 2 (of 2 total)
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