Statistics

  • Resolved Tonk

    (@tonk)


    8 years, 4 months ago

    I would like to have some simple statistics..
    Things like:
    Nbr of tickets per period of time (also closed)
    Nbr of tickets handled per Agent
    Nbr of tickets per product / department

    But also about the satisfaction when you use the satisfaction survey AddOn

    How te realise this?

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  • Plugin Author awesomesupport

    (@awesomesupport)

    Hi:

    We’re working on a reports module that should be ready some time in the 1st quarter. For now though you would have to write custom code to get what you need.

    Thanks.

    Thread Starter Tonk

    (@tonk)

    OK… I would be interested in that reports module!

Viewing 2 replies - 1 through 2 (of 2 total)
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