Statistics and blank screen

  • Resolved emeff

    (@emeff)


    4 years, 4 months ago

    We have currently problems with MailPoet:
    Firstly, in the list of send newsletters there is a tag, translated as ?Not yet send“ for all send newsletters. But the newsletters have been send and have good statistics…

    Secondly, when I click on statistics, the screen changes to blank, no statistics are visible. This behaviour is the same on iOS/iPadOS and Mac.

    Current version is 3.54.0 for both plugins, MailPoet and MailPoet Premium!

Viewing 7 replies - 1 through 7 (of 7 total)

  • Yes, I have the same problem too after the update.

    I have the same problem too – after Update to Version 3.54.0.

    Thread Starter emeff

    (@emeff)

    Today, 3.54.1 was published. Unfortunately this does not change anything. @wiesel79 @gallicka

    I also have the same problem. It came after latest updates from WordPress and Mailpoet.
    Statistics page is blank. Sent emails are all marked Not Yet Sent, even though they have been sent.

    Blank statistics page remains unresolved. All sent emails are now marked Not Yet Sent. A number of users have reported this issue since the latest update with WordPress. For some, this issue is now 5 days old. Something appears to have been broken. Can MailPoet tech support please help fix?

    According to MailPoet, there is a problem using Safari browser with latest MailPoet. This is a known issue and they are working on a fix now. Use another browser if you are using Safari currently. Firefox works fine and all stats are visible.

    Thread Starter emeff

    (@emeff)

    Thanks, @rpwelker, good to know that this will fixed but poor communication by MP. Can confirm that this works in Chrome, too. Will close the ticket here.

Viewing 7 replies - 1 through 7 (of 7 total)
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