Statistics gone after upgrade

  • Resolved tobaco

    (@tobaco)


    10 months, 3 weeks ago

    Hi, I just upgraded to Burst Pro on a website and after that all statistics, settings and goals were gone. Just the burst_summary table was left.

    I suspect it has something to do with the removal of the free Burst plugin and and cleaning up the data through the upgrade. Can you confirm this?
    I didn’t deactivate, uninstall or deleted anything.

    Fortunately I had a database backup from yesterday, so I could recover the deleted tables. But the statistics between the backup and the upgrade are gone.

    Thanks!

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  • Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    @tobaco,

    I’m so sorry! This shouldn’t happen of course. I’ve checked, and the problem is that on upgrade to premium, the free is automatically deleted. BUT in the uninstall logic, the tables are cleared.

    I have now removed this delete action during upgrade temporarily, until the free plugin is updated to include a condition.

    Thank you for reporting the issue!

    Plugin Author Hessel de Jong

    (@hesseldejong)

    Hi @tobaco,

    This issue has been resolved in the latest version. Sorry again for the trouble.

Viewing 2 replies - 1 through 2 (of 2 total)
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