Statistics totals not correct

Hello @pipoulito!

yes the total is changing

Does this mean the stat numbers match after changing the time period?

Please let us know!

Hello

It does not match neither.
For a specific category it is displayed 1193 sold items on best categories board
Then when i click on 1193 , it is displayed 0 on the detail page , for the same period.
thanks

Hi @pipoulito

Thanks for checking that.

thanks but i have tried without plugin and theme

I am aware that you tried disabling plugins and the theme but I would still recommend doing the full conflict test properly, just to be thorough. It involves switching to a default WP theme like Twenty Twenty-One or Storefront and deactivating all plugins except for WooCommerce, disabling any custom coding, and then checking if the issue persists. If it doesn’t, the theme and plugins are reactivated, one by one, checking which one causes the issue to reappear. Here’s the conflict test guide: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

Let us know the outcome.

Hi,

Un fortunalely i can’t find the conflict because i ahve all disabled and switch to Storefront but i have the same problem
thanks

Hello,

Sorry to hear that the issue is still present.

Unfortunalely i can’t find the conflict because i ahve all disabled and switch to Storefront but i have the same problem

About Wp update i don’t think WP6 reolves this , it should work with 5.9.3

It is highly recommended for the site to be up to date, you can consider to update your WordPress version, for testing purposes you can use a plugin like WP Staging so that you will not have to touch your production site during the tests.

échoué: 1
En attente: 5

Upon rechecking the system report, the site is showing pending actions, you can run them under WooCommerce > status > scheduled actions, locate each of them, and run them properly, it is important to allow some time for the actions to run properly, or you can install the plugin https://www.ads-software.com/plugins/wp-crontrol/ to help you manage the corn events.

Let us know if this worked for you.

hi,
Do yo really think it wil changes something from to 593 to 6. I can beleive it if it is a know issue. Else if not as if i was running under WP5.

The action failed is one from 2020.
The pending actions belong to WPform

thanks

Hi @pipoulito,

To investigate further, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

Please include a link to this forum thread, so that we can keep track of what’s already been done.

We will be able to help you further there.