• Before feb 17 I have 300 visitors a day. After feb 17 it shows 10-15.

    GA says 300 visits before AND after feb 17.

    So what is wrong?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Matthew

    (@mhdizmni)

    Hi @chiaradeluca,

    Could you please confirm whether you are using any translation plugins?

    Additionally, we would appreciate it if you could provide details on how the following settings in WP Statistics are currently configured:

    1. Filtering & Exceptions (Statistics > Settings > Filtering & Exceptions)
    2. Bypass Ad Blockers?(Statistics > Settings > General > Tracker Configuration):
      It dynamically loads the tracking script to bypass ad blockers, as some users may use them to prevent tracking.
    3. Do Not Track (DNT)?(Statistics > Settings > Privacy & Data Protection > User Preferences):
      When enabled, WP Statistics respects users’ browser preferences and avoids tracking those who have opted out.
    4. Main IP Detection Method?(Statistics > Settings > Advanced Options)

    Looking forward to your response.

    Regards,
    Matthew

    Thread Starter chiaradeluca

    (@chiaradeluca)

    No translation plugs

    Filtering: Admin excluded only

    Bypass Ad Blockers: Not checked

    DNT: Not checked

    IP detection: Sequential IP Detection (Recommended)

    No settings has been changed around in the weeks the plug shows the traffic drops

    Plugin Support Matthew

    (@mhdizmni)

    Dear @chiaradeluca,

    Thank you for the update!

    Please note that Bypass Ad Blockers being disabled can contribute to this issue, as ad blockers may prevent our script from tracking users.

    Additionally, it appears that WP Statistics has been deactivated on your website. I attempted to check the requests, but the necessary WP Statistics files are missing, and no tracking requests are being sent when I visit.

    Could you please reactivate the plugin and enable the Bypass Ad Blockers option? Once done, let us know so we can recheck your website.

    Thank you for your cooperation!

    Regards,
    Matthew

Viewing 3 replies - 1 through 3 (of 3 total)
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