• I installed a new theme on my podcast website, and the stats seem super inflated. I expected more listens as I gear up for season two of my launch at the end of this month… but I just jumped from averaging 200 listens per week, to over 1000 listens for the week just yesterday. These listens seem to be for the episodes in the featured post slider.

    Are the stats being counted anytime anyone views a post that contains the player? Do they actually have to hit play?

    It also seems like the stats go up every time I view the page… even though I’m logged in as an admin.

    Finally, if I login to Castos to view stats in the analytics tab, while I do see a spike it’s significantly less. In Castos: 329 listens yesterday. In Seriously Simple stats: 792 listens.

    SO:
    How do I know if the numbers are inflated?
    If they are inflated, how do I fix the issue?

    (A little more info: I’m using the Jumla theme by themeinWP. All plugins, themes and systems are up to date and I do everything in Chrome.)

    thanks for your help!

    • This topic was modified 3 years, 10 months ago by artofchange.

    The page I need help with: [log in to see the link]

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  • Hi @artofchange,

    This should be resolved and the issue was on the Seriously Simple Podcasting side.

    With SSP version 2.6.6 released 2021-05-11, a bugfix was pushed out that stops the player file from being requested on page-load and now only gets requested when a visitor presses play.

    So, yes, whenever the player loaded on a page, a listen was counted regardless of the visitor pressing play. But all should be good now!

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