Stats show bogus “custom” form submissions

  • I have MC4WP installed on my WP blog (not hosted on www.ads-software.com), with two working sign-up forms. All is well with those.
    However, my STATS show hundreds of additional form submissions daily, identified as “custom”. About 10% get through to MailChimp and show up as new subscribers. I can tell they aren’t from my actual forms because they don’t have the tags that are assigned when a real form is submitted. They also have spammy names.

    How are they accessing a MC4WP submission?

    And what can I do to stop them?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Lap

    (@lapzor)

    Are you using the custom integration at all?
    If not, you could turn off this integration method under MC4WP > Integrations.

    If you are using it, can you share a link to where you use it so i can have a look at that form?

    Thanks!

    Thread Starter MarieGale

    (@mariegale)

    I do have Custom the custom integration “Active” – but I’m not using it.

    I don’t see any way to turn it off.

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey @mariegale,

    Can you please share a link to the 2 forms on your website?

    Thread Starter MarieGale

    (@mariegale)

    It’s in a popup on mariegale.com (you should see it if you go to any page other than the home page.

    Note that I deactivated signup with comment form, and that seems to have handled the issue.

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey @mariegale,

    I noticed you are using our premium version. In this case, please contact us directly using the email at https://www.mc4wp.com/contact/. www.ads-software.com does not allow support of premium products on this platform.

    That said, I tested the form in the pop-up using my personal email “me @harish…..com”. Can you please check if this email is on your list as “custom” or something else?

Viewing 5 replies - 1 through 5 (of 5 total)
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