Status mismatch

  • Resolved KatrineDS

    (@katrineds)


    6 years, 11 months ago

    Hi,

    I’m experiencing a mismatch between statuses. When I look at the orders overview some completed orders has the transaction status ‘Authorize’ – but when I look at the single order, the status is as it should be; ‘Capture’. Why doesn’t it match?

    It’s not a huge problem – but it’s a bit confusing/annoying.

    Both Woocoommerce and Quickpay are up to date.

    Best,
    Katrine

Viewing 1 replies (of 1 total)
  • Plugin Author PerfectSolution

    (@perfectsolution)

    Hi Katrine,

    The payment data in the orders overview is a cached view. This means that the data might or might not be the current data. This is also why each order has the “CACHED” tag shown on it. A cached transaction can be updated by viewing the single order, as you clearly already found out ??

    The cache was implemented to avoid excessive load when loading large order tables. Disabling the cache will require API requests for each order shown in the order overview.

    If you do want to disable caching, you may add the following snippet to your theme’s functions.php file

    add_filter('woocommerce_quickpay_transaction_cache_enabled', '__return_false');

Viewing 1 replies (of 1 total)
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