Status ontvangen via Klant Return:COMPLETED (Order not updated, check OmniKassa

  • Hi,

    After a payment is completed the status within Woocommerce isn’t updating… We keep getting this: Status ontvangen via Klant Return:COMPLETED (Order not updated, check OmniKassa dashboard for status.) Betaalmethode: iDEAL. Any idea?

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  • Plugin Author CodeBrain BV

    (@codebrainbv)

    Hello @supportwi ,

    The payment status is not going to be updated on the payment return, this is done by the webhook.
    The webhook is found in the configuration of the plug-in in the backend, which can be found in the backend of WordPress.

    – WooCommerce
    – Settings
    – Payment/Betalingen
    – The webhook is noted above the refresh token field.

    this needs to be configured on the dashboard of the Rabo OmniKassa 2.0.

    The reason why is because the webhook contains all the neccesary information regarding the transaction. This is also the most secure.

    I suspect that the webhook hasnt been configured on the Rabo OmniKassa 2.0 Dashboard.
    This can be done by clicking on:

    – Beheer
    – Webwinkels & Verkooppunten
    – Details

    • This reply was modified 4 years, 6 months ago by CodeBrain BV. Reason: Added steps for the Wordpress backend

    I am getting the same status, though all the fields are filled:

    Webwinkel URL
    https://www.example.com

    Webhook PRODUCTION
    https://www.example.com/?wc-api=Wc_Omnikassa_Gateway_Notify

    Webhook SANDBOX
    empty (the site is live)

    Softwarepakket webwinkel
    Anders (didn’t see WP or WC there)

    Webwinkel status
    Actief

    What could it be?
    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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