Stealth Installing Plugins

  • Resolved luke1232112321

    (@luke1232112321)


    1 year ago

    There may be a setting that i have missed somewhere, so please let me know if there is ……..but

    Every couple of days SmashBalloon installs feeds for youtube, feeds for twitter etc etc…..i delete them and a couple of days later theyre back. I only use the Instagram feed and so only want THAT plugin. Is there a way to make you stop stealth installing plugins on my site?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @luke1232112321,

    We’re very sorry to hear this is occurring and thank you for bringing this to our attention. While you do have the option of installing our other plugins during the initial setup of the plugin, it should not be repeatedly installing them like this and it appears something is going wrong.

    I have notified our development team about this and they are investigating so we can get this resolved. I will update you here as soon as we have more information.

    Apologies for the inconvenience.

    Best regards,
    Louis

    Thread Starter luke1232112321

    (@luke1232112321)

    Thanks, yes please do update me

    Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi?@luke1232112321,

    Our development team is working on methods to prevent this issue, but we haven’t been able to replicate the problem in our testing and it’s not clear what is causing this. Could you send us a support request here so we can check some more specifics about the configuration of the plugin on your site?

    Best regards,
    Louis

    Thread Starter luke1232112321

    (@luke1232112321)

    Had a feeling this might be what came back.

    As it only happens every few days i guess ill just stick with deleting them when they come through until I can find another plugin that won’t install co-authored plugins by itself. Honestly, I don’t have time to help figure this out.

    Thanks anyway

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Stealth Installing Plugins’ is closed to new replies.