Steps not triggered after achievements are earned

  • Some users who have completed all the steps required to earn an achievement are not being awarded the next level.

    We are using Quests as requirements to achieve a Competency. There are users who have completed all required Quests but are not awarded a Competency.

    Looking into the database side of the transactions, the wp_posts table entries are different for users who are not awarded Compentencies and those users that are correctly awarded.

    The missing entries seem to be related to the BadgeOS Steps that plugin users cannot control. My question is what would cause it to work for one user and not another?

    In this example, I have screenshots of the last step in a sequence that is required to earn a Competency. One user shows 3 lines:

    Competency not awarded:

    line 1 -> Quest submission is recorded
    line 2 -> log entry indicating user unlocked Quest is recorded
    line 3 -> user triggered unlock badgeos_unlock_quest (41x)

    line 3 is the problem.

    Not Awarded, but completed all steps

    Competency awarded:

    line 1 -> Quest submission is recorded
    line 2 -> user unlocked Quest step (this is final step to get a competency)
    line 3 -> user unlocked the “Awarded Competency” competency
    line 4 -> user unlocked the Awarded Competency step

    Awarded correctly

    This is on a dev server with WordPress Multisite, BadgeOS 1.4.4, Community, Buddypress.

    https://www.ads-software.com/plugins/badgeos/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Beckwith

    (@tw2113)

    The BenchPresser

    Something with the user meta is determining that something wasn’t properly matched, is my initial guess. All of the achievements a user has, whether full achievement or just steps for the achievement, are stored in their user meta. There is also “time since” stuff that plays a factor in things, which I’ve never fully figured out the purpose for, and I’m not the original developer of everything, so I’ve relied on others with more knowledge when necessary.

    Thread Starter doedev

    (@doedev)

    Do you have any suggestions about what to check for in usermeta/postmeta? I’m assuming the meta_value serialized data is where the time information is stored? For the user mentioned above, I only see date_earned timestamps in the meta data for each achievement recorded. I do not see any time comparison in the postmeta or usermeta tables.

    The badgeos/includes/triggers.php seems to have the functions relating to the unlocking achievement lines. I’ll see if I can do some debugging here.

    Michael Beckwith

    (@tw2113)

    The BenchPresser

    A lot of it is going to be in the includes/rules-engine.php file for checking for access, if I recall right.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Steps not triggered after achievements are earned’ is closed to new replies.