• Resolved nkwebdesign

    (@nkwebdesign)


    when I click Google sheet name (select) nothing show up but when I see that is it is currently active.
    not sure why mine is not working

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author westerndeal

    (@westerndeal)

    Hello @nkwebdesign
    Thanks for getting in touch, and sorry for the trouble you are facing.

    Can you confirm you had given the required permission while authentication,
    if you are not sure then deactivate the Authentication and ReAuthenticate with Google Along with the permissions and then check it out.

    Make sure to click here and revoke the access under 3rd Party plugins to make sure there are no cache issues while authentication.
    https://myaccount.google.com/permissions

    Hope this helps!
    Feel free to let me know further.

    Thanks
    Abdullah

    Thread Starter nkwebdesign

    (@nkwebdesign)

    no nothing
    I clear cache nothing
    nothing worked
    I disactive google access code – nothing
    I clear cache nothing

    not sure what to do now

    Plugin Author westerndeal

    (@westerndeal)

    @nkwebdesign

    Can you enable the debug from wp-config.php and see the errors in debug.log under the wp-contents directory?
    Refer: How to Enable Debugging

    and then send me the debug.log

    Thread Starter nkwebdesign

    (@nkwebdesign)

    is it safe to post debug.log here?

    Plugin Author westerndeal

    (@westerndeal)

    you can email us at [email protected]

    Thread Starter nkwebdesign

    (@nkwebdesign)

    done

    Thread Starter nkwebdesign

    (@nkwebdesign)

    can you send me access to your help desk. I can not log in
    Thank you

    Thread Starter nkwebdesign

    (@nkwebdesign)

    I am trying again with a new email jaymors

    Plugin Author westerndeal

    (@westerndeal)

    @nkwebdesign
    Ok go ahead and let me know if have any further issues!

    I have authenticated and seems to be working perfectly!

    can anyone detail what was done to fix this issue, i seem to be having the same thing.

    i have followed all the instuctions, but i never see a ‘Get Code’ button – it just says ‘Active’.

    i see gsheetConnector with all the right permissions in my google account.

    it is connecting to a google account that is also the same as a login to the WP site – is that a problem?

    i have de-activated / re-activated many times with the same result.

    • This reply was modified 2 years, 2 months ago by daveccampbell.

    i did not notice the Tab in the GoogleSheet settings for ‘WooCommmerce Data Settings’. i now see the Sheet names option and have selected one.

    i was able to get the Order Sheet Tabs to populate with the headers, so i think everything is working here.

    the instructions for all this are pretty confusing.

    but now that i see an actual working interface between WooCommerce and google sheets i will probably upgrade to Pro.

    do you know if the data transfer is 2-way? for example, if i make changes to a product description in Google Sheets – does that change get ‘pushed’ into the description in the actual Product in WooCommerce?

    thanks.

    • This reply was modified 2 years, 2 months ago by daveccampbell.
    Plugin Author westerndeal

    (@westerndeal)

    @daveccampbell
    Perfect, glad to hear that connected perfectly,

    Make sure, Its a addon plugin to send data from WooCommerce store to Google Sheets which means when you update the product details or gets a order in your store this entry will be shown in Google Sheet.
    Its a one way integration.
    Hope it make sense.

    Thanks
    Abdullah

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘still no google sheet connected’ is closed to new replies.