Still receiving Admin Emails for old client websites, no way to contact

  • With every minor WP auto-update, I receive admin alert emails for websites I’m no longer maintaining for clients. These clients are unreachable and uneducated about the admin email field. They never sign in to WordPress, so they will never see the request to confirm that the admin email address is current and accurate. I no longer have access to these environments via WP or backend.

    Is anyone else in this boat?

    As someone who launches dozens of client sites every year on WP, I can see this becoming a headache for many contractors in similar situations. Are we doomed to receive ghost alerts until a critical error prevents each site from working? Or is there a hack to assign/elect another user account as admin?

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  • Unless you have access to the sites or the database, then no.

    The best thing to do is to make a step in your deployment process to update each sites admin email address to one from the client. That way you’ll always know that it’s set up for them from the start.

    For the ones that are not set up like that now, you can always set up a rule in your email client that deletes those messages so you don’t have to see them.

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