Still receiving many spam Contact Form 7 submissions

  • Resolved bergrachael

    (@bergrachael)


    2 years, 3 months ago

    Hi,

    We are still receiving many spam form submissions. Most are coming from the link I entered above. Though some from our general contact form too. And some genuine visitors are being denied. Are you able to help us please stop all this spam and make sure genuine visitors get through?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support SergeM

    (@serge00)

    Hello, @bergrachael.

    This question is about the CleanTalk service. As per the WordPress catalog rules, we are not allowed to discuss any premium or non-plugin issues here.

    Please, create a private ticket and copy-paste your question there:
    https://cleantalk.org/my/support/open

    WordPess.org Support Forum is for plugins only, not the service.

    Thread Starter bergrachael

    (@bergrachael)

    Thanks Serge, I have created a support request there.

    I did start off there, but this message on the Support page brought me here to seek support instead. Right next to the “Open a Support Request” button it says: “Questions not about WordPress”. It’s a bit confusing to have that message there.

    Thanks.

    Plugin Support SergeM

    (@serge00)

    I see your ticket, thank you for that.
    I will reply to you about the issue in the ticket.

Viewing 3 replies - 1 through 3 (of 3 total)
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