Still Supporting Product?

Same issue here. Thinking of canceling my subscription.

I admit I too am considering this. The odd thing is the app was just updated 6 days ago! ??

Hi @fionavar very much so. Apologies that your ticket hasn’t been answered as yet. What is your ticket number? @fredthetruth

Hi there, there are two and they are connected: 106351 & 106043

@Shareaholic Instead of responding to each ticket individually, many of us are facing are a similar issue. The content library isn’t loading, and we keep getting a “Could not load content” message. Can you fix this for us?

@Fionavar?Let us know if your ticket gets addressed. They already failed on their ‘priority support’ promise.

@fredthetruth will do …

Update:

@fionavar’s issue with share counts has been resolved.

@fredthetruth your issue is on our radar now.

Hi?@fredthetruth @praveenchauhan1984

Apologies for the delay in getting back to you. There was a capacity issue with our Content Library/Content Recommendation system, but I’m happy to share that it has now been resolved. Could you please check on your end and let us know if everything is working as expected?

• This reply was modified 2 months, 2 weeks ago by Shareaholic.