Stipe is not working

  • Resolved miguellavalle83

    (@miguellavalle83)


    4 years, 11 months ago

    I have some problems with the stripe plug in.
    1) The cards icons are huge
    How can I solve the icons issue. This seems to be something with the wordpress template. When I change the template to the normal store front ig gets solved, I am using ENVO Ecommerce theme currently.
    2) The fields to get card info are missing.
    I dont have a SSL certificate yet because I am moving the site to the final hosting, is that the problem?
    Site is https://shop2.grupoavanzata.com I will appreciate your help.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    1) The cards icons are huge
    How can I solve the icons issue. This seems to be something with the wordpress template. When I change the template to the normal store front ig gets solved, I am using ENVO Ecommerce theme currently.

    you are correct, that is a theme issue. You will want to contact the support team for the theme you are using to figure out how to resolve that.

    2) The fields to get card info are missing.
    I dont have a SSL certificate yet because I am moving the site to the final hosting, is that the problem?

    That is a problem. You have to have an SSL certificate in place on your checkout for the card transactions to take place. If you do not, then you will not have the option to pay by card on your checkout.

    Hopefully that helps! Have a great one!

Viewing 1 replies (of 1 total)
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