• Resolved Leo Baiano

    (@leobaiano)


    On my website there are two forms of payment:

    1 – transfer or deposit in bank account
    2 – PagSeguro (via plugin)

    I am using the inventory control for variable product, it happens that when I make a purchase and choose the payment by transfer or deposit in a bank account system is giving low 2 products. For example, if I have 3 black shirts size L, when someone, in buying a black shirt size L the system places remaining only one shirt, or a purchased item, but was discharged on 2 items in stock.

    I have deactivated all plugins to ensure that the problem is not conflict and even then the error persisted. Can help me in any way?

    https://www.ads-software.com/plugins/woocommerce/

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  • Plugin Contributor Mike Jolley (a11n)

    (@mikejolley)

    Gateway plugins can reduce stock. Is “transfer or deposit in bank account” the built in BACS gateway or something else?

    Thread Starter Leo Baiano

    (@leobaiano)

    Thanks for the feedback and apologize for the delay in returning here. The system was having trouble receiving the return PagSeguro and so was not giving low in stock, then another developer wrote a hook to give low in stock before receiving the return. When I decided to question the system gave two low, just removed the code from it and returned to work normally.

    Thank you very much.

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