Stock Issue in WooCommerce: Users Can Purchase Out-of-Stock Products

Hi everyone, I’m experiencing an issue with product stock in my WooCommerce store, and I hope someone can help me find a solution. Occasionally, some users can add and purchase products that are already out of stock.What I’ve tried so far:

• Enabled the option in WooCommerce > Settings > Products > Inventory to hide out-of-stock products.
• Verified that stock is being correctly reduced after each purchase.
• Disabled all plugins (except WooCommerce) and switched to the default theme (Storefront), but the issue persists.
• Cleared the cache in WooCommerce, optimization plugins, and the server.
• Checked for “Pending Payment” orders that might be holding stock, but this doesn’t seem to be the case.
• Ran tools in WooCommerce > Status > Tools, such as “Update product data” and “Clear transients cache.”

Additional details:

• The issue doesn’t occur with a specific product but happens randomly across different products.
• It’s not a frequent error but occurs occasionally without a clear pattern.
• This is my configuration:

WordPress Environment

WordPress address (URL): https://superonlinedolores.com
Site address (URL): https://superonlinedolores.com
WC Version: 9.4.1
Legacy REST API Package Version: El plugin Legacy REST API no está instalado en este sitio.
Action Scheduler Version: ? 3.8.2
Log Directory Writable: ?
WP Version: 6.7.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: es_ES
External object cache: – Server Environment

Server Info: LiteSpeed
PHP Version: 7.4.33
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version:
SUHOSIN Installed: –
MySQL Version: 5.5.5-10.6.12-MariaDB-0ubuntu0.22.04.1
Max Upload Size: 8 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ? Database

WC Database Version: 9.4.1
WC Database Prefix: wp_
Tama?o total de la base de datos: 858.04MB
Tama?o de los datos de la base de datos: 282.02MB
Tama?o del índice de la base de datos: 576.02MB
wp_woocommerce_sessions: Datos: 25.05MB + índice: 0.52MB + Motor InnoDB
wp_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_order_items: Datos: 4.52MB + índice: 1.52MB + Motor InnoDB
wp_woocommerce_order_itemmeta: Datos: 29.56MB + índice: 36.11MB + Motor InnoDB
wp_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_actions: Datos: 2.02MB + índice: 0.95MB + Motor InnoDB
wp_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_logs: Datos: 1.02MB + índice: 0.53MB + Motor InnoDB
wp_asnp_wesb_badge: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_commentmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_comments: Datos: 7.52MB + índice: 2.17MB + Motor InnoDB
wp_easywpsmtp_debug_events: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_easywpsmtp_tasks_meta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_e_events: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_e_notes: Datos: 0.02MB + índice: 0.17MB + Motor InnoDB
wp_e_notes_users_relations: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_e_submissions: Datos: 0.02MB + índice: 0.27MB + Motor InnoDB
wp_e_submissions_actions_log: Datos: 0.02MB + índice: 0.11MB + Motor InnoDB
wp_e_submissions_values: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_gla_attribute_mapping_rules: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_gla_budget_recommendations: Datos: 0.19MB + índice: 0.14MB + Motor InnoDB
wp_gla_merchant_issues: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_gla_shipping_rates: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_gla_shipping_times: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_imagify_files: Datos: 0.02MB + índice: 0.08MB + Motor InnoDB
wp_imagify_folders: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_litespeed_url: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_litespeed_url_file: Datos: 0.02MB + índice: 0.08MB + Motor InnoDB
wp_options: Datos: 11.06MB + índice: 0.33MB + Motor InnoDB
wp_postmeta: Datos: 27.44MB + índice: 20.64MB + Motor InnoDB
wp_posts: Datos: 3.44MB + índice: 1.23MB + Motor InnoDB
wp_post_smtp_logmeta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_post_smtp_logs: Datos: 6.02MB + índice: 0.00MB + Motor InnoDB
wp_termmeta: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB
wp_terms: Datos: 0.05MB + índice: 0.03MB + Motor InnoDB
wp_term_relationships: Datos: 0.19MB + índice: 0.11MB + Motor InnoDB
wp_term_taxonomy: Datos: 0.05MB + índice: 0.03MB + Motor InnoDB
wp_usermeta: Datos: 1.25MB + índice: 0.28MB + Motor InnoDB
wp_users: Datos: 0.05MB + índice: 0.05MB + Motor InnoDB
wp_wc_admin_notes: Datos: 0.08MB + índice: 0.00MB + Motor InnoDB
wp_wc_admin_note_actions: Datos: 0.06MB + índice: 0.02MB + Motor InnoDB
wp_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_customer_lookup: Datos: 0.06MB + índice: 0.06MB + Motor InnoDB
wp_wc_download_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_orders: Datos: 1.52MB + índice: 1.20MB + Motor InnoDB
wp_wc_orders_meta: Datos: 5.52MB + índice: 13.11MB + Motor InnoDB
wp_wc_order_addresses: Datos: 1.52MB + índice: 1.11MB + Motor InnoDB
wp_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_order_operational_data: Datos: 1.52MB + índice: 0.38MB + Motor InnoDB
wp_wc_order_product_lookup: Datos: 6.52MB + índice: 8.03MB + Motor InnoDB
wp_wc_order_stats: Datos: 0.48MB + índice: 0.39MB + Motor InnoDB
wp_wc_order_tax_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_product_attributes_lookup: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_product_download_directories: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_product_meta_lookup: Datos: 0.11MB + índice: 0.20MB + Motor InnoDB
wp_wc_rate_limits: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wpf_filters: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wpf_meta_data: Datos: 0.27MB + índice: 0.50MB + Motor InnoDB
wp_wpf_meta_keys: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wpf_meta_values: Datos: 0.02MB + índice: 462.69MB + Motor InnoDB
wp_wpf_meta_values_bk: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wpf_modules: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wpf_modules_type: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wpf_usage_stat: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wpmailsmtp_debug_events: Datos: 0.11MB + índice: 0.00MB + Motor InnoDB
wp_wpmailsmtp_tasks_meta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wpsmtp_logs: Datos: 126.52MB + índice: 0.00MB + Motor InnoDB
wp_wsal_metadata: Datos: 11.52MB + índice: 20.11MB + Motor InnoDB
wp_wsal_occurrences: Datos: 5.52MB + índice: 1.95MB + Motor InnoDB
wp_wt_iew_action_history: Datos: 0.16MB + índice: 0.00MB + Motor InnoDB
wp_wt_iew_mapping_template: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB Post Type Counts

attachment: 1646
e-landing-page: 1
elementor_font: 2
elementor_library: 18
nav_menu_item: 54
page: 20
post: 2
product: 727
revision: 143
shop_order: 3973
wp_global_styles: 2
wp_navigation: 1 Security

Secure connection (HTTPS): ?
Hide errors from visitors: ? Active Plugins (15)

Ajax Cart AutoUpdate for WooCommerce: por taisho – 1.5.5
FiboSearch - AJAX Search for WooCommerce: por Equipo de FiboSearch – 1.29.0
Sale Badges and Product Labels for WooCommerce: por Asana Plugins – 3.8.0
Elementor Pro: por Elementor.com – 3.25.2
Elementor: por Elementor.com – 3.25.5
Facebook for WooCommerce: por Facebook – 3.3.0
Google for WooCommerce: por WooCommerce – 2.8.6
JWT Authentication for WP-API: por Enrique Chavez – 1.3.6
LiteSpeed Cache: por LiteSpeed Technologies – 6.5.2
Post SMTP: por Post SMTP – 2.9.9
UpdraftPlus - Backup/Restore: por TeamUpdraft
DavidAnderson – 1.24.7

Product Filter by WBW: por woobewoo – 2.7.3 (la actualización a la versión 2.7.9 está disponible)
WooCommerce Checkout Manager: por QuadLayers – 7.6.0
WooCommerce: por Automattic – 9.4.1 (la actualización a la versión 9.7.1 está disponible)
WP Activity Log: por Melapress – 5.2.2 Inactive Plugins (1)

Solid Mail: por SolidWP – 2.1.2 Must Use Plugins (1)

Elementor Safe Mode: por Elementor.com – 1.0.0 Settings

Legacy API Enabled: –
Force SSL: –
Currency: ARS ($)
Currency Position: left_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: ? Logging

Enabled: ?
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 días
Level threshold: –
Log directory size: 160 KB WC Pages

Base de la tienda: #15 - /tienda/
Carrito: #2685 - /carrito-2/ - Contiene el shortcode [woocommerce_cart]
Finalizar compra: #2688 - /finalizar-compra-2/ - Contiene el shortcode [woocommerce_checkout]
Mi cuenta: #2691 - /mi-cuenta-2/
Términos y condiciones: #2673 - /termino-y-condiciones-2/ Theme

Name: Child theme
Version: 1.0
Author URL:
Child Theme: ?
Parent Theme Name: Astra
Parent Theme Version: 4.8.5 – 4.8.13 está disponible
Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
WooCommerce Support: ? Templates

Overrides: – Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store

Disabled Features: product-data-views
experimental-blocks
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system
blueprint
reactify-classic-payments-settings
use-wp-horizon

Daily Cron: ? Next scheduled: 2025-03-06 12:28:40 -03:00
Options: ?
Notes: 104
Onboarding: completed Action Scheduler

Completo: 2.706
Oldest: 2025-02-02 15:30:28 +0000
Newest: 2025-03-05 15:20:24 +0000

Fallida: 80
Oldest: 2023-11-08 20:23:41 +0000
Newest: 2024-07-30 13:07:52 +0000

Pendiente: 4
Oldest: 2025-03-05 16:20:24 +0000
Newest: 2025-03-06 04:34:56 +0000 Status report information

Generated at: 2025-03-05 12:30:36 -03:00

I would really appreciate any suggestions or if anyone has experienced a similar issue. Thanks in advance!

The page I need help with: [log in to see the link]