stock levels not updating

  • Resolved chrisblyth84

    (@chrisblyth84)


    3 years, 7 months ago

    Hey,
    a product sold a few hours ago hasn’t updated on woocommerce even though the plugin is connected.
    i have the “stocklevel from izettle” set a every 5 minutes and download action to “change woocommerce stocklevels based on the purchase”

    any ideas where i’m going wrong?
    thank you

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author bjorntech

    (@bjorntech)

    Hello,

    Could you please turn on the logging, wait for 10-15 minutes and the send the log to [email protected]

    /tobbe

    Thread Starter chrisblyth84

    (@chrisblyth84)

    Hey Tobbe,
    thank you for getting back to me so quickly! – false alarm, I’ve seen what it is I was doing wrong and its now working as it should be – thank you anyway

    Plugin Author bjorntech

    (@bjorntech)

    Great that it works!

    /tobbe

    Would you mind sharing how you resolved this?

    I’m currently getting the same problem – clients woocommerce is syncing to izettle when new products are added but when an item is bought in-store it doesn’t update the stock within woocommerce.

    Thanks

    Plugin Author bjorntech

    (@bjorntech)

    Hi,

    Could you please turn on the logging (in the first section of the settings) and let it run while you are doing purchases. Then send the log to [email protected]

    /tobbe

    Hi, I’m currently getting the same problem too. When an item is bought in-store it doesn’t update the stock within woocommerce. Can you help me please ? Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
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