Stock manager – loading failed

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  • Plugin Author storeapps

    (@storeapps)

    Hi Alex,

    As per the screenshot, you are getting 403 forbidden error.
    Can you please:

    1. let me know if you are accessing Stock Manager dashboard from an admin account or a different user role? If different user role, please state user role.
    2. make sure file and folder have correct permissions on your site. By default, the files and folder permissions should be 644 and 755 respectively. So, request you to kindly have a recheck with the permissions of files & folder using FTP and correct the permissions if not the one mentioned. Best to also consult this additionally: https://www.ads-software.com/support/article/changing-file-permissions/

    Please try this and let us know how it goes for you.

    I also have this error.

    See here: https://share.getcloudapp.com/rRukjAd1

    Permissions are correct. And i have administrator privileges.

    BR Andreas

    Plugin Author storeapps

    (@storeapps)

    Hi Andreas,

    Please install the free plugin Health Check & Troubleshooting by WordPress and keep only WooCommerce and WooCommerce Stock Manager plugins active on the admin side of your site and then try to reproduce the same issue.

    This doc will help you with setting it up.

    Please try it and let us know how that goes for you.

    And for future, please open a new thread (topic) for the issue that you are facing and do not add in somebody else’s thread.

    Plugin Author storeapps

    (@storeapps)

    Hi there,

    We are marking this thread as resolved as we haven’t heard back from you.
    If you have any other questions, feel free to open a new topic.

Viewing 4 replies - 1 through 4 (of 4 total)
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