Stock Not Syncing when Allow But Notify is Enabled

  • Resolved Jim

    (@jsheward)


    1 year, 2 months ago

    I am finding that for variable products, that are all set “Allow Backorders?” to “Allow but notify”, then stock levels in Square are not synced and square just shows “N/A” next to the stock level. When I change just one of the variations in Woocommerce to “Allow”, stock levels of all variations sync. Is this a bug?

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  • Plugin Support Douglas I. a11n

    (@imodouglas)

    Hi @jsheward, just to better understand what you mean, is Square your SOR/Sync setting or is it WooCommerce? Also, do you mean that backorder products are not syncing?

    If so, I was unable to find an open bug report for this but we would like to look into this further. Can you open a ticket for this issue here: https://woocommerce.com/my-account/contact-support/ so we can take a closer look at your site’s configuration?

    We look forward to assisting you further with this issue.

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