Stock status not showing up

Hi there @ilwoody,

Thanks for reaching out.

It appears that everything is set up correctly from your end. Do you remember making any changes before the issue started, such as updating or installing plugin(s)?

To troubleshoot this, I recommend you to temporarily switch to a default WordPress theme (like Twenty Twenty – Four) and disable all plugins except WooCommerce to see if the issue persists.

If the stock status shows up, then you can enable your plugins one by one to identify which one is causing the issue.

Let us know how it goes.

Hi mate, thanks for that. You can see from below that I deactivated all plugins, have them all updated and kept just Woocommerce active.

https://www.awesomescreenshot.com/video/26504706?key=c9ff06651132e1b482a36da47b5003b0

Still it does not appear. Not sure what I’m missing here. This is my inventory settings:

https://www.awesomescreenshot.com/image/47319364?key=f3f7b1425ee790ea1eb8d761a7483147

Forgot to mentioned and showed that I had Twenty Twenty Four theme enabled, but still won’t display. I indeed have lot of custom code, but as you can see I deactivated everything but Woocommerce

Hello @ilwoody,

This is indeed puzzling.

As a next step, please head over to WooCommerce > Status > Tools, then:

• Clear WooCommerce transients
• Clear Expired transients
• Update database
• Regenerate the product attributes lookup table

If that does not help, please share with us your System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support then paste it via https://gist.github.com/ and send the link here.

Hi yep followed all the steps but still nothing:

https://gist.github.com/ilwoody/8e99454d1022a6cb618a07aba484fd4f

Thank you for helping out

I’ll add that what you suggested me has been done with both other plugins enabled and disabled leading to the very same result.

Thanks a lot!

Hi @ilwoody,

Thanks a lot for sharing more details on this. Looking at your SSR, I was unable to notice any discrepancies that could lead to the stock levels not showing up.

In that case, please try switching to Storefront and only have WooCommerce as the only active plugin and check if the issue persists.

Looking forward to your reply.

Hi,

as you can see, still nothing is happening

https://www.awesomescreenshot.com/video/26692087?key=17e570286df51b98fc353468ba303228

But isn’t it a bit unlikely that I experience this with just Woo installed? Shouldn’t be it a global issue?

Thanks a lot

Hi @ilwoody,

I tried replicating the issue using multiple themes, such as Storefront, Astra, Twenty Twenty-Four, and GeneratePress. However, everything appears to be working perfectly fine.

Let’s dive a little deeper into troubleshooting this issue. I’d suggest starting by clearing your browser and server cache. Next, double-check to ensure you’ve added stock to the product level. If these steps don’t make a difference, you can use this code snippet to show the stock status consistently: https://stackoverflow.com/a/56594588/23495588

Let us know how that goes. Looking forward to helping you.

Hi there. We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.