Stock variation isuue

  • Resolved eran1820

    (@eran1820)


    1 year, 2 months ago

    Hello

    After an order is placed and completed the stock of the variation is updated backend but does not update in front.

    If it has 0 stock in front it shows as in stock until I save the variation in product edit.

    This is not a cache related issue as it happens also when logged in as admin.

    We are working with WPML.

    Thank you,

    Eran

Viewing 6 replies - 1 through 6 (of 6 total)
  • Saif

    (@babylon1999)

    Hello @eran1820,

    Thank you for reaching out!

    If it has 0 stock in front it shows as in stock until I save the variation in product edit.

    Just to confirm, have you recently updated the out-of-stock threshold value in WooCommerce → Settings → Product → Inventory?

    If you have, then this is due to a known issue where the new global out-of-stock threshold value won’t be respected until you republish the product.

    You can find the full bug report here: https://github.com/woocommerce/woocommerce/issues/37747



    Look forward to hearing back from you.

    Thread Starter eran1820

    (@eran1820)

    Hello

    Thank you for getting back ??

    I see the value is 2 n my site so I guess my client changed it.

    So, What is the solution for this?

    I don’t see it in GitHub report link

    Hi there @eran1820 ??

    I see the value is 2 n my site so I guess my client changed it.

    So, What is the solution for this?

    Kindly test with the following, as a next step:

    • Temporarily deactivate WPML, and see if the issue persists, or otherwise
    • For a given product, go ahead with republishing it, and see if the issue persists, or otherwise

    Let us know how it goes, please.

    I don’t see it in GitHub report link

    Kindly check the Steps to reproduce section, in the reported issue, linked here.

    I hope this is helpful!

    Thread Starter eran1820

    (@eran1820)

    So, You believe the issue is from WPML?

    Saif

    (@babylon1999)

    Hello @eran1820,

    So, You believe the issue is from WPML?

    This depends on whether you’re affected by the mentioned bug. If not, then indeed, the issue might stem from a plugin conflict, possibly involving WPML or any other active plugin.

    To verify, could you please take a random product and update its stock to 1? Afterwards, navigate to WooCommerce → Settings → Products → Inventory and set the out-of-stock threshold also to one.

    If, upon checking the front end, you find the product displayed as ‘In Stock’, it’s likely related to the mentioned issue.

    Placing a test order isn’t directly related here. The global out-of-stock threshold setting will just not take effect until you re-publish the product. As a workaround, you can simply re-publish all products using the bulk editor.


    Link to image: https://d.pr/i/O9LGlz

    Let us know how it goes! :?)

    Hey there ??,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

Viewing 6 replies - 1 through 6 (of 6 total)
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