Stop adding shipping cost to WooCommerce Deposits

  • Hi,
    I am having the issue that WooCommerce Deposits plugin and also other plugins similar to it add the shipping cost to the deposit payment (first payment) I would rather change that so that the shipping cost is added to the future payment amount.
    In case of a payment plan sum up the product cost and shipping cost and split into % according to the preset.

    Did someone experience the same issue? could maybe a developer have a look at it and change it in the next release? I am sure most people use it to help customers pay for pre-orders (reservation deposits) and payment plans to help pay for high cost products, shipping costs shouldn’t really be charged in advance, but rather at the end.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there ??

    It sounds like you have a valid subscription with us. If so, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    Thread Starter cyup93a

    (@cyup93a)

    Hi I don’t see the plugin listed there, can I message you directly?

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    You will need to log into the account you used when you purchased the WooCommerce Deposit with us si that it can be displayed on the plugins list. ??

    Thread Starter cyup93a

    (@cyup93a)

    Hi, wasn’t purchased from my account… would you be able to help me anyway? do you have a special version of that plugin that would solve the issue I am having? Or would you charge me some extra to customize the plugin? not sure what kind of help you would be providing here

    Thread Starter cyup93a

    (@cyup93a)

    Can I get a respond please? I really do need help with this so I can move on with my project

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi @cyup93a

    Apologies for the delay.

    I want to let you know that one of the rules of the www.ads-software.com Forum is to not support any commercial themes or plugins this way, in your case the WooCommerce Deposit is a premium plugin. So for that, I’m redirecting you to our portal. Here is a direct link to the guideline that I mentioned above:

    https://www.ads-software.com/support/guidelines/#do-not-post-about-commercial-products

    You will need to contact us from the account that the plugin was purchased so that we can provide you with guidance and support.

    Also, please kindly note that this particular forum is for questions that are directly related to the features and functionality of the free WooCommerce plugin.

    I hope that makes sense.

    Cheers.

Viewing 6 replies - 1 through 6 (of 6 total)
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