• Resolved mohamettarik

    (@mohamettarik)


    Hello,

    I am new to WordPress and i can see a lot automated pages being added and published to my “Pages”, all of them named “Communication preferences”.

    I kept removing them manually from Pages but still receives on daily basis and can’t reach the source to disable this. I don’t know if it is added by exact plugin or system feature.

    I need to stop them please.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @mohamettarik – that’s not something we’d expect to see happen with WooCommerce core.

    Can you send me a copy of your site’s system status report? You can find that at: WP Dashboard > WooCommerce > Status > 'Get system report'

    Thread Starter mohamettarik

    (@mohamettarik)

    Hello, 
    
      Thanks for responding. Kindly find below report copy as requested. 
    
    ### WordPress Environment ###
    
    WordPress address (URL): https://soro-health.com
    Site address (URL): https://soro-health.com
    WC Version: 5.5.1
    REST API Version: ? 5.5.1
    WC Blocks Version: ? 5.3.2
    Action Scheduler Version: ? 3.2.1
    WC Admin Version: ? 2.4.1
    Log Directory Writable: ?
    WP Version: 5.7.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.12
    PHP Post Max Size: 100 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.45.0
    OpenSSL/1.0.1e
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.26-29-log
    Max Upload Size: 100 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.5.1
    WC Database Prefix: wp_kjdzaqqcm6_
    Total Database Size: 18.21MB
    Database Data Size: 13.70MB
    Database Index Size: 4.51MB
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    wp_kjdzaqqcm6_posts: Data: 1.30MB + Index: 0.14MB + Engine InnoDB
    wp_kjdzaqqcm6_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_kjdzaqqcm6_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_kjdzaqqcm6_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_kjdzaqqcm6_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_kjdzaqqcm6_um_metadata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_kjdzaqqcm6_usermeta: Data: 0.03MB + Index: 0.03MB + Engine InnoDB
    wp_kjdzaqqcm6_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_kjdzaqqcm6_wcpv_commissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_kjdzaqqcm6_wc_bookings_availability: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_kjdzaqqcm6_wc_bookings_availabilitymeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_kjdzaqqcm6_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    ### Post Type Counts ###
    
    attachment: 334
    customize_changeset: 27
    e-landing-page: 1
    elementor_library: 29
    nav_menu_item: 127
    page: 31
    post: 8
    product: 31
    revision: 65
    seedprod: 2
    shop_order: 1
    um_directory: 1
    um_form: 3
    wc_order_status: 11
    wpcf7_contact_form: 5
    wpforms: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (79) ###
    
    AutomateWoo: by WooCommerce – 5.4.2
    Burger Companion: by burgersoftware – 2.8
    CoBlocks: by GoDaddy – 2.14.1
    Conditional Menus: by Themify – 1.1.9
    Contact Form 7: by Takayuki Miyoshi – 5.4.2
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    Image Slider Pro: by Bokhtyer Abid – 1.0.2
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    Email Verification / SMS verification / Mobile Verification: by miniOrange – 3.7.3
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    Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.26
    Ultimate Member: by Ultimate Member – 2.1.21
    WooCommerce 360° Image: by WooCommerce – 1.1.21
    WooCommerce Additional Variation Images: by WooCommerce – 1.9.0
    WooCommerce Address Validation: by SkyVerge – 2.8.0
    WooCommerce Admin Custom Order Fields: by SkyVerge – 1.15.1
    WooCommerce Advanced Notifications: by WooCommerce – 1.2.30
    WooCommerce Bookings Availability: by WooCommerce – 1.1.19
    WooCommerce Bookings: by WooCommerce – 1.15.41
    WooCommerce Brands: by WooCommerce – 1.6.25
    WooCommerce Bulk Stock Management: by WooCommerce – 2.2.31
    WooCommerce Cart Add-Ons: by WooCommerce – 2.0.0
    WooCommerce Cart Notices: by SkyVerge – 1.13.2
    WooCommerce Checkout Add-Ons: by SkyVerge – 2.5.5
    WooCommerce Checkout Field Editor: by WooCommerce – 1.6.2
    WooCommerce Cost of Goods: by SkyVerge – 2.10.0
    WooCommerce Customer/Order/Coupon Export: by SkyVerge – 5.3.2
    WooCommerce Customer/Order/Coupon CSV Import Suite: by SkyVerge – 3.10.2
    WooCommerce Deposits: by WooCommerce – 1.5.7
    WooCommerce Email Customizer: by WooCommerce – 1.2.0
    Follow-Up Emails: by WooCommerce – 4.9.14
    WooCommerce Force Sells: by WooCommerce – 1.1.28
    WooCommerce Purchase Order Payment Gateway: by WooCommerce – 1.2.12
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    WooCommerce Google Analytics Pro: by SkyVerge – 1.10.0
    MailChimp for WooCommerce Memberships: by SkyVerge – 1.4.0
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    WooCommerce Store Catalog PDF Download: by WooCommerce – 1.10.27
    WooCommerce Subscription Downloads: by WooCommerce – 1.1.31
    WooCommerce Subscriptions: by WooCommerce – 3.1.3
    WooCommerce Tab Manager: by SkyVerge – 1.14.1
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    Yoast SEO: by Team Yoast – 16.7
    WP101 Video Tutorials: by WP101Plugin.com – 0.3
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    Sequential Order Numbers for WooCommerce: by WebToffee – 1.3.7
    YITH Infinite Scrolling: by YITH – 1.5.2
    YITH WooCommerce Wishlist: by YITH – 3.0.23
    
    ### Inactive Plugins (3) ###
    
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    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.2
    WPC Shop as a Customer for WooCommerce: by WPClever – 1.0.0
    
    ### Must Use Plugins (1) ###
    
    System Plugin: by  – 4.8.1
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: AED (?.?)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: ? Page ID is set
    but the page does not exist
    
    Cart: ? Page ID is set
    but the page does not exist
    
    Checkout: ? Page ID is set
    but the page does not exist
    
    My account: ? Page ID is set
    but the page does not exist
    
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: EleComm
    Version: 1.0.0
    Author URL: https://yodo.club/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: elecomm/woocommerce/archive-product.php
    elecomm/woocommerce/cart/cart-empty.php
    elecomm/woocommerce/cart/cart-totals.php
    elecomm/woocommerce/cart/cart.php
    elecomm/woocommerce/cart/mini-cart.php version 3.7.0 is out of date. The core version is 5.2.0
    elecomm/woocommerce/cart/proceed-to-checkout-button.php
    elecomm/woocommerce/cart/shipping-calculator.php
    elecomm/woocommerce/checkout/form-checkout.php
    elecomm/woocommerce/checkout/form-coupon.php
    elecomm/woocommerce/checkout/payment.php
    elecomm/woocommerce/checkout/review-order.php version 3.8.0 is out of date. The core version is 5.2.0
    elecomm/woocommerce/content-product.php
    elecomm/woocommerce/content-single-product.php
    elecomm/woocommerce/global/quantity-input.php
    elecomm/woocommerce/single-product/meta.php
    elecomm/woocommerce/single-product/product-image.php
    elecomm/woocommerce/single-product/title.php
    elecomm/woocommerce/single-product.php
    
    Outdated Templates: ?
    					
    					
    						Learn how to update
    
    ### Memberships ###
    
    Restriction mode:: Hide content only
    Public content:: –
    Excluded from discounts:: –
    Membership plans:: ? No published plans
    
    ### Subscriptions ###
    
    WCS_DEBUG: ? No
    Subscriptions Mode: ? Live
    Subscriptions Live URL: https://soro-health.com
    Subscription Statuses: –
    WooCommerce Account Connected: ? Yes
    Active Product Key: ? No
    Report Cache Enabled: ? Yes
    Cache Update Failures: ? 0 failure
    
    ### Store Setup ###
    
    Country / State: United Arab Emirates
    
    ### Payment Gateway Support ###
    
    Direct bank transfer: products
    Cash on delivery: products
    Stripe: products
    refunds
    tokenization
    add_payment_method
    subscriptions
    subscription_cancellation
    subscription_suspension
    subscription_reactivation
    subscription_amount_changes
    subscription_date_changes
    subscription_payment_method_change
    subscription_payment_method_change_customer
    subscription_payment_method_change_admin
    multiple_subscriptions
    pre-orders
    
    ### Store Catalog PDF Download ###
    
    System Temp Directory: ( /tmp )
    Upload Directory: Yes ( /var/www/wp-content/uploads/woocommerce-store-catalog-pdf-download/ )
    DOMDocument extension: Yes ( 20031129 )
    GD Library: Yes
    MBString: Yes
    URL fopen: Yes
    Template Overrides: 
    
    ### Store Catalog PDF Download ###
    
    Template Overrides: 
    
    ### Address Validation ###
    
    Active Provider: ?No active provider available
    
    ### WooCommerce Customer/Order/Coupon Export ###
    
    Automated exports: 0
    Custom formats: 0
    Next export: Not scheduled
    
    ### Local Pickup Plus ###
    
    Status: Disabled
    Geocoding: –
    Pickup Locations: 0
    Pickup Appointments: –
    Pickup Location Tax: –
    Checkout Display: Pickup selection mode: per item
    
    ### Social Login ###
    
    Facebook: Disabled
    Twitter: Disabled
    Google: Disabled
    Amazon: Disabled
    Linkedin: Disabled
    Paypal: Disabled
    Disqus: Disabled
    Yahoo: Disabled
    Vkontakte: Disabled
    
    ### Action Scheduler ###
    
    Complete: 116
    Oldest: 2021-07-16 10:41:28 +0000
    Newest: 2021-07-20 20:29:23 +0000
    
    Pending: 9
    Oldest: 2021-07-21 00:00:00 +0000
    Newest: 2021-07-27 12:21:04 +0000
    
    ### Status report information ###
    
    Generated at: 2021-07-20 20:29:30 +00:00
    
    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    Generally a “Communication preferences” page on a website would be used to allow customers to set whether they want to receive automated emails from the site — like on our WooCommerce.com Communication Preferences page here: https://woocommerce.com/communication-preferences/

    I know our AutomateWoo extension has functionality for adding a page like that. You can read about this here:
    https://automatewoo.com/docs/email/unsubscribes/

    That said, our AutomateWoo extension is a paid extension. If you have any questions about configuration with the extension, please open a ticket from the account where you purchased the extension here: https://woocommerce.com/my-account/create-a-ticket/

    Thread Starter mohamettarik

    (@mohamettarik)

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Stop automatic generation of communication preferences pages’ is closed to new replies.