Stop listening to form submission

  • Resolved dozkaynak

    (@dozkaynak)


    6 years, 9 months ago

    Hello! I’ve run into a neat problem where a gravity form that Hubspot is listening to submissions for no longer exists on the other end (inside our WordPress site).

    Normally to stop listening I think I’d have to delete the “Hubspot feed” from within the form’s settings, which I can’t do because it’s gone (my company hired a 3rd party webdev to redo our site and they wiped a lot of stuff out). I don’t see any way to remove the listening feed from Hubspot’s end.

    Any idea how I can accomplish this? Should I contact Hubspot support?

    Using Win 10, Chrome 64.0.3282.186

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Big Sea

    (@big-sea)

    Hey Dozkaynak,

    When this is configured, the “HubSpot Feed” section of Gravity Forms is the ONLY area where an individual form is managed for listening to HubSpot. If you delete the form, you do not have to worry about WordPress sending any more data to HubSpot for that form…

    However, since this plugin is a 1-1 relationship of a HubSpot form, anyone who submits directly to the form on HubSpot, will still show up there.

    If your question is more about that you want to revoke the PLUGIN’s access to your HubSpot, you can visit HubSpot > Settings > Your Integrations, and you can manage your HubSpot for Gravity Forms integration there (only option is to “uninstall” which is to revoke its access to ALL Gravity Forms forms)

    Thread Starter dozkaynak

    (@dozkaynak)

    Understood, thanks for the reply. I’m not so much worried about submissions going through, I just wanted to know if there was a way to delete it from the list of listeners in Hubspot (simply to reduce clutter). Perhaps something I have to tackle from within Hubspot, and not the plugin?

Viewing 2 replies - 1 through 2 (of 2 total)
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