Stop marking topics as “resolved” when they are not

  • Resolved mrioa

    (@mrioa)


    1 year, 2 months ago

    That is ridiculous behavior and I am very disappointed. The problems are not resolved by a post saying “we are working on it”. They only get resolved when you actually fix the plugin.

Viewing 1 replies (of 1 total)
  • Shaylee

    (@shayleehansen30)


    I completely understand your frustration, and I apologize for any inconvenience this has caused you. You are absolutely right; our primary goal is to provide functional and reliable plugins to our users.

    While we are actively working on resolving the issues you’ve encountered, we understand that this process may take some time, and it’s essential to ensure a thorough fix to prevent any further problems. We appreciate your patience as we work diligently to address these issues and provide you with a stable plugin.

    If you have any further questions or concerns, please feel free to reach out to our Customer Success team. Your feedback is crucial, and we are committed to delivering the best possible solutions to meet your needs.

Viewing 1 replies (of 1 total)
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