Stop redirect after booking? (Offline Payment)

  • Resolved mattblox

    (@mattblox)


    3 years, 10 months ago

    Hi there,

    afer the guest booked, i need her to print,fill,sign,email a contract (5 pages pdf) within 1 week.
    I also need her to carefully read and understand why she has to do that.

    unfortunately, the “Booking successfull” Message will disappear very soon and show the Event page again.

    Since the mail delivery could theoretically be late or not arrive at all (maybe the guest mistyped it), i do not want to rely on it.

    How can i prevent the redirect?
    I just want the guest to read the text and understand the next steps

    • This topic was modified 3 years, 10 months ago by mattblox. Reason: email thoughts
    • This topic was modified 3 years, 10 months ago by mattblox.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Franky

    (@liedekef)

    The booking successfull message normally stays visible. If you don’t want the form to show again, disable the option “Show RSVP form again after booking?” in the EME options, tab RSVP.
    The message itself doesn’t clear, even after booking. I’ll make a test on your page (but don’t charge me for it ?? )

    Also: please post this in the EME form, not the frontend submit form (unless you talk about creating an event, which is not the same as a booking of course).

    Edit 2: you are being redirected because you’ve indicated to do so: you marked a price, indicated that the event can be paid online (via one of the payment providers you selected) and also that this redirect should happen (see the options “Redirect towards payment page?”, “Redirect wait period” and “Redirect message”).
    Either disable the online payment, disbale the redirect or extend the redirect option if needed. Based on your screenshot I think you should disable the online payment providers for your events.

    • This reply was modified 3 years, 10 months ago by Franky.
    • This reply was modified 3 years, 10 months ago by Franky.
    Thread Starter mattblox

    (@mattblox)

    sorry, i reposted it here: https://www.ads-software.com/support/topic/stop-redirect-after-booking-offline-payment-2/

    hi and thx for the quick response!

    The redirection comes from the “Offline Payment” prodiver. Got it.

    since i want the pdf-link available AFTER EME confirmed the Booking, i intended to placed it with the Bookingconfirmation.

Viewing 2 replies - 1 through 2 (of 2 total)
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