Stops sending email if invalid domain

  • Resolved radulepy

    (@radulepy)


    3 years, 1 month ago

    I have experienced an irritating problem.
    Created a MailPoet email marketing (with my own SMTP) and whenever a user had entered an invalid (or inexistent) email domain like (googli.com/gogle.com) it throws this error:

    Expected response code 354 but got code “503”, with message “503-All RCPT commands were rejected with this error:

    Would be nice to inform me about this error and skip the email but no, it just stays like that until I delete (or correct) the wrong email address.

    I am sure that if I would have sent the email with MailPoet this errors will probably not occur, so can anyone guide me where do I put a continue; in the PHP code where the error is thrown? :))

    Thank you!
    -Latest WP and MP versions

    • This topic was modified 3 years, 1 month ago by radulepy.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Dani F. a11n

    (@danielinhou)

    Hi there @radulepy ????

    Would be nice to inform me about this error and skip the email but no, it just stays like that until I delete (or correct) the wrong email address.

    Thanks for the candid feedback! I do understand your concerns and I am not sure yet but I think that our devs are currently working in changing how we handle bounces when using a third-party sending service.

    I’ll check this with the team and will get back to you as soon as possible!

    Cheers!

    Plugin Support Dani F. a11n

    (@danielinhou)

    Hey @radulepy , I’m back with an update

    I have just checked our issue tracker and it seems that a new way to handle bounces was implemented in version 3.71.0

    I know that you have said that you are running the latest MailPoet and WordPress versions but could you please double-check that and get back to us?

    Thanks!

    Thread Starter radulepy

    (@radulepy)

    @danielinhou
    Indeed, I did sent the emails on version 3.70.0

    I will now update the plugin.
    Thank you for all your time and effort!

    Plugin Support Dani F. a11n

    (@danielinhou)

    Hi again @radulepy

    Cool. Please keep us posted if you need any further help.

    Cheers

    Thread Starter radulepy

    (@radulepy)

    @danielinhou
    Hi,

    I’ve sent again some emails after updating to latest release. Same error:
    Expected response code 354 but got code “503”, with message “503-All RCPT commands were rejected with this error: : (*****@yahoo.con)

    As you can see, the email domain (which the user has entered) is incorrect (yahoo.con not .com) and thus, the campaing has been interrupted. To solve this I have to correct the email manually. Can somehow MailPoet skip the incorrect email addresses?

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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