Stop showing share buttons

  • Resolved umbaumba

    (@umbaumba)


    4 years, 11 months ago

    Hi, I’ve installed the FREE plugin. I setup to display by the shortcode facebook, twitter and RSS icons on my custom posts. It was displaying the 3 icons and on hover the share button.

    Now it is not showing any share button.

    Please, can you help me?

    thanks

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • So it was working before?

    Did you make any changes (themes / plugins) to your site in the meantime?

    Thread Starter umbaumba

    (@umbaumba)

    Hi, maybe WordPress updated to 5.3.1, then we update Toolset plugins and maybe some other.

    cheers

    Ok, so it can be anything… It’s for sure not our plugin as it worked before. We can do deeper investigations as part of https://www.ultimatelysocial.com/usm-premium/ and also fix theme issues etc.

    Thread Starter umbaumba

    (@umbaumba)

    Hey, I deactivated all the plugins and tested your plugin with “Twenty Twenty” and “Twenty Nineteen” themes. It is not working for me. Maybe you should give a look… or I finally switch to anothr plugin.

    thanks

    Yes, we will check.

    Please help us to debug: when it worked, were you using a different theme?

    Thread Starter umbaumba

    (@umbaumba)

    Hey, I fixed the issue. For some reason the plugin config was lost. Maybe because we deactivated and reactivated it?

    cheers

    I’m glad it’s fixed. No, de-activation and re-activation shouldn’t do this. Please observe if it happens again, and if it does, let us know the specific steps you took before. Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)
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