Stop spam

It says sent from my website

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Hi @handmadehome,

Could you please hover here and check the site URL? In some cases, this could be the staging site that is still active.

Thanks, and please let me know.

This link leads to my living website.
As I wrote currently I don’t have staging website.
I can forward one of these messages to your email, so you could checkit.

• This reply was modified 2 years, 5 months ago by handmadehome.

Hi @handmadehome,

I apologize again for the trouble you’re facing and we’d like to investigate this issue further. However, this will require a more extensive troubleshooting where login access to your site will be needed which does not conform to the rules of the www.ads-software.com support forums.

Please consider upgrading to a paid version of WPForms, as it includes a dedicated email support channel where our support team will be able to take a closer look at issues of this nature.

In case it helps to know, we have a refund policy where if over the first 14 days decide WPForms isn’t a good fit, then we’ll happily refund 100% of your money. No questions asked.

Maybe there is a way completely reset the plugin? I tried to delete it. But when I reinstall it I see that forms are on their place. That doesn’t help to reset it.

Hi @handmadehome,

You can refer to this guide to uninstall the WPForms Plugin with all its data.

Basically, navigate to WPForms > Settings > Misc > Uninstall WPForms.

Please Note: This will delete all data of WPForms stored on your website.

Hope this helps!

Hi @handmadehome,

We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

Thanks!