• Resolved robin_dean

    (@robin_dean)


    Now that my premium version has expired, the plugin won’t shut up. I’m not ready to buy in again just yet … but I’d much prefer NOT having that constant update telling me it’s time.

    Not cool.

    I’ve installed a plugin that’s supposed to suppress this ANNOYANCE … which worked but somehow Yoast has creepily gotten around it like a zombie to let me know it’s time to give them money again.

    I still use the version I have, so deactivation isn’t of any interest.

    BOOO.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi,

    Can you elaborate more on where this notification is appearing? We ask as we would expect an X to appear somewhere on it so you could mute it.

    See image for example: https://pasteboard.co/I55FMoR.png

    OR is it appearing as some kind of banner at the top of the screen that is not dismissible?

    Thread Starter robin_dean

    (@robin_dean)

    Any/all X’s are already muted and I see no banner of any kind, be it in the SEO, plugins or updates area.

    What were X’s are now muted “eyes crossed out”. This was done before my initial complaint.

    Plugin Support devnihil

    (@devnihil)

    Can you please provide us with a screenshot of the specific notification that you are receiving that you are not able to dismiss? Does the notification you are experiencing the issue with occur in the SEO>General area of the plugin or somewhere else?

    Thread Starter robin_dean

    (@robin_dean)

    It occurs in the updates panel because there’s an updated version of your plugin. That update costs and I’m not ready to pay yet, so anyone with similar circumstances sees a constant update notification from the plugins update panel.

    There are no active alerts inside of the SEO>General area.

    Long story short, the new version requires another payment and until we pay, we have to see that constant “updates available” … for Yoast.

    Disabling/Re-enabling the plugin is a temporary fix but that too is trying.

    Dinesh Karki’s “Block Specific Plugin Updates” plugin doesn’t work either (but ONLY for Yoast, whereas it works fine with every other plugin I’ve ever installed, leading me to like Yoast slightly less because that seems sneaky, a little creepy even).

    I’ll pay when I’m ready. No need to show update notifications for your plugin until then.

    Make sense?

    Plugin Support Jerlyn

    (@jerparx)

    Hi @robin_dean

    If your Premium plugin is still activated under Plugins area but you no longer have an active Yoast SEO Premium subscription, no update should be showing in your Dashboard.

    However, we would like to confirm if you are seeing something like this (see screenshot) https://imgur.com/k99kibB as we have a reported issue where a phantom update shows up when both Premium and free Yoast SEO are installed. If this is the case for you, we apologize for the inconvenience as this issue is still open and is yet to be fixed.

    A workaround is to delete the free Yoast SEO (if you are still using the Premium plugin). It should not affect your plugin settings.

    Thread Starter robin_dean

    (@robin_dean)

    I am not seeing what is represented in that image, so my guess is that it’s the same bug you mention.

    “A workaround is to delete the free Yoast SEO (if you are still using the Premium plugin). It should not affect your plugin settings.”

    … this statement is greatly confusing. I don’t see anything that points to “free Yoast SEO” and yes, I’m still using the premium version.

    Hi,

    As you are an inactive premium member, we will contact you from the email we have on file.

    Thread Starter robin_dean

    (@robin_dean)

    LOL … and for anyone reading, this is that response:

    “Thanks for the email! You had made a posting in our WordPress Support forums here: https://www.ads-software.com/support/topic/stop-updated-notification/ about wanting to disable the update notification in the plugin’s menu.

    Yoast does not have a way to disable it. However, we thank you for suggesting a new feature for one of our plugins. We’re not working on it at the moment but we’ll create a feature request for this, so our developers can consider this when planning updates. We’ve added you to the list to be contacted.

    The only workaround would be to renew the plugin subscription by purchasing the plugin. You can learn more about the plugin including how to purchase it here: https://yoast.com/wordpress/plugins/seo/.”

    So, yeah … just pay and it’ll go away!

Viewing 8 replies - 1 through 8 (of 8 total)
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