Stop workin

  • Hello,
    I was using free version of this plugin and all was gone ok.
    However, suddenly the widget is not appearing any more!
    Could you help me, please?
    Thanks.

    JMR

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter jraminhos

    (@jraminhos)

    Hello,
    Can you help me, please?
    Thank you.

    Plugin Author YITHEMES

    (@yithemes)

    Hi,
    and thank you for writing in!

    Our developers have just tried in our local installation and it works fine!

    Please, check first whether you have orders (on-hold, processing, complete), since the Best Sellers are retrieved from orders, so if you don’t have any, you can’t see any best seller.
    Please note: the best sellers are stored in WordPress transient, so they will be updated each hour.

    Furthermore, please, try to deactivate all plugins, leaving only WooCommerce and YITH WooCommerce Best Sellers active, and see if the problem is solved. If so, try to activate them again, one by one, to see which one causes the issue.

    Please try these solutions and let us know what’s the result.

    Best Regards

    Thread Starter jraminhos

    (@jraminhos)

    Hi,
    It was like that. I’m still in tests and I have deleted all orders.
    Now, it’s ok
    Thank you.

    Best regards.

    Plugin Author YITHEMES

    (@yithemes)

    You are welcome!

    If you like the plugin and our support, please, support us with a 5-star review. It takes just a minute. Thank you!

    Best Regards

Viewing 4 replies - 1 through 4 (of 4 total)
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