Stoped working

Hi @eduardoborem,

I can’t repeat the issue. I was able to upload a CSV file no problem. I haven’t touched anything to do with the import functionality on any recent updates.

Can you answer me a couple of questions:

1) What browser are you using?
2) Had you done imports successfully before this update?
3) What exactly happens? Do you get the screen with the start button, and then it just doesn’t do anything?

Thanks.
Topquarky

Hi!

my answers:
1. i tried to upload it using Safari, Firefox 5 and Chrome (on mac).
2. yes, I uploaded around 20 .csv files since yesterday (the last one an hour before my unsuccessfully tries).
3. (neither import or export works) I get the screen with the start button (meaning the file was uploaded correctly), I click on start button but, anything happens. Firefox web developer toolbar returns the following error:
Error: $ is not a function
Source File: https://moveisconvida.com.br/2011/wp-admin/admin.php?page=topquark&noheader=true&package=ImportExport&toppage=import&p=poMMo
Line: 264!

thanks!

Hi.

Can you please send me a copy of the CSV file and actually the view source for the page that triggers the above error. Send to support _@t_ topquark _d0t_ com.

It looks like a jQuery error. That page is AJAX heavy. Did you activate/upgrade any other plugins since the last successful import? There might be a $ conflict going on.

Are you able to provide admin/ftp access to your site for me to get in there need be?

Thanks for your help.

One of my co-workers installed Picasa Albuns plugin. I deactivated it, and everything went back to normal.

regards,

Ok, good to know there’s a conflict with Picassa. File in my brain for later investigation.

Glad it’s working for you again.