• Resolved gvnet

    (@gvnet)


    Hi George,

    We have been using this plugin with no issues for some time now. Thanks!

    For some reason, it seems to have stopped working? If you could take a look at the URL provided that would be most appreciated.

    Many thanks.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author George Gkouvousis

    (@gkouvousisg)

    Plugins do not stop working by themselves suddenly.
    But, in case of actions, things can go wrong, like conflicts etc.

    Since our demo is using the latest version of WordPress core, I do assume that your issue is related to another plugin that conflicts with mine, or due to a customization that you applied.

    Please deactivate all plugins and keep my plugin active and update this thread with the output of this action.

    Thread Starter gvnet

    (@gvnet)

    Clearly I meant the functionality had stopped working, not the plugin itself.

    I believe the conflict is with the latest version of Genesis Connect for Woocommerce.

    Read More Without Refresh works with Genesis Connect 1.0 in my tests. I’ve posted results at https://www.ads-software.com/support/topic/plugins-conflict-4/#post-10580748.

    If this only occurs when both Genesis Connect and Read More are active, and it did not occur with a previous version of Genesis Connect, you’re welcome to follow up in that topic. I’d be happy to review steps to reproduce this.

    • This reply was modified 6 years, 3 months ago by Nick C.
    Plugin Author George Gkouvousis

    (@gkouvousisg)

    @modernnerd Any issues identified already? I do use a simple JS action for my plugin.

    @gkouvousisg I can’t reproduce any issues with Genesis Connect and Read More Without Refresh so far.

    It seems this may be specific to @gvnet’s use of the shortcode on WooCommerce product archive pages. But it works fine for me there too so far in the product archive description field. I’m awaiting more info about how the archive page is configured at https://www.ads-software.com/support/topic/plugins-conflict-4/#post-10580748.

    Plugin Author George Gkouvousis

    (@gkouvousisg)

    @modernnerd I wasnt able to reproduce this as well. Since conversation is being continued on another topic, Im closing this now and Im marking it as solved.

    Thanks for your support ??

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Stopped working’ is closed to new replies.