stopped working

  • Resolved khanehfitness

    (@khanehfitness)


    6 years, 5 months ago

    the forms were working great and showing on the page but now not only they don’t show up but when I add the form in the page only header and footer are shown, this does not happen when the form has a few fields (4 for example)
    thanks in advance

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author codepeople

    (@codepeople)

    Hello @khanehfitness,

    Please, send me the URL to a webpage where the form is actually inserted, because the URL provided does not included the form and I cannot determine what is causing the conflict.

    Best regards.

    Thread Starter khanehfitness

    (@khanehfitness)

    thanks for responding
    I changed my PHP version from 7 to 5.6 and the page loaded completely. is it a way that I can keep the PHP version on 7 and the forms still work.

    please note that the link I provided now includes the forms

    Thanx for your help.

    • This reply was modified 6 years, 5 months ago by khanehfitness.
    Plugin Author codepeople

    (@codepeople)

    Hello @khanehfitness,

    Are you sure the error is occurring in the plugin’s code? What version of the plugin do you have installed?

    I’ve installed the latest version of the plugin in different websites, with PHP7.2 and PHP7.1, and the plugin is working properly in all of them.

    If you prefer you can create a ticket in my private website for helping you to detect the cause of the issue in the error logs:

    https://cff.dwbooster.com/contact-us

    Best regards.

    Thread Starter khanehfitness

    (@khanehfitness)

    thanks again

    I found out that the form works fine with PHP 7 on pages that are not created with elementor, but when I add it to pages created with elementor, the page stops loading. however, this does not happen when I’m on PHP 5.6

    I know it might not be the problem with this plugin but if you have any suggestion for resolving this issue I would appreciate it.

    thanks for your support.

    Plugin Author codepeople

    (@codepeople)

    Hello @khanehfitness,

    In this case who is failing is Elementor and not our plugin.

    I recommend you:

    First, install the latest update of every plugin and theme installed on your website, if the issue persists, check the file with the error logs in your server, and if you cannot detect and fix the issue, contact to the Elementor’s developers.

    By the way, I use together the plugins “Elementor” and “Calculated Fields Form” in a website with PHP7.2.8 and both are working properly, please, look the screenshots below:

    Php Version:

    Editing page:

    Page’s preview:

    Best regards.

    • This reply was modified 6 years, 5 months ago by codepeople.
    Thread Starter khanehfitness

    (@khanehfitness)

    thanks for your help
    i try to fix the error and will let you know

Viewing 6 replies - 1 through 6 (of 6 total)
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