Hello @mazzane,
Sorry for the inconvenience caused.
Can you please explain what issue you are facing exactly to help you solve it?
Here is some doc that might help you resolve your issue if the plugin cannot capture the abandoned carts.
– https://cartflows.com/docs/abandoned-orders-not-capturing/
If the plugin cannot send the emails, please refer to the below doc.
– https://cartflows.com/docs/recovery-emails-not-sending/
If you are still facing the same issue, please contact our developer team by submitting the contact form.
– https://www.ads-software.com/support/topic/read-this-first-42/\
We are looking forward to seeing the missing stars.