Stopped working

Hi @nikhil7008 , I wonder if we could get more information about what changed in the environment and what’s currently broken.

Do you see any errors when you try to create or edit recipes?

If you right-click the page, choose Inspect, then open the Console tab, do you see any errors?

It could be another plugin that’s trying to load their libraries on our pages. On a Staging site, if you disable all plugins except ours, do things then work? If so, try reactivating plugins and see what plugin(s) cause editing to break.

And if you’re comfortable, it may be helpful if you could send the system report under Automator > Tools in /wp-admin/ to [email protected] or as part of a new ticket on our website.

Thanks

Hi @nikhil7008 ,

We had a similar report recently that we believe is related to Safari. Just in case it’s the same thing, if you are using Safari, could you try another browser briefly to see if that is related? Let us know if that makes any difference (and if not, more details would help us trace it).

Since it has been almost 3 weeks since the last reply, we’ll go ahead and close this ticket. Feel free to open this back up if you’re having any issues.